01-30-2017 09:45 AM
73 123
  1. wjeffries's Avatar
    I just got my S4 last night and set up all of my email accounts including my office exchange account. Today I have received a couple of text messages and they are showing up on the phone as text messages, but they are also being sent to my exchange email account. I've looked but I can't find any where to change this. I did a search on the forums and didn't come up with anything either. Any thoughts or suggestions would be appreciated.
    Nuggettx likes this.
    05-29-2013 01:04 PM
  2. wjeffries's Avatar
    Found the solution. Needed to turn off the SYNC SMS option in the exchange email settings.
    05-29-2013 01:43 PM
  3. Cindy Kroll's Avatar
    thanks for posting this. I just picked up my phone yesterday and was having the same problem. Huge help !!
    06-06-2013 07:32 AM
  4. Eva Dace's Avatar
    I'm having the same problem. Where can I find the exchange email settings?
    06-11-2013 04:58 PM
  5. wjeffries's Avatar
    I'm having the same problem. Where can I find the exchange email settings?
    If you go into Settings>Accounts you should see your Exchange account. Click on the Exchange ActiveSync account and then select settings. Scroll down to the bottom and then click on More Settings. On this screen you'll see an option to Sync SMS. Make sure this is unchecked. That should take care of it.
    kdub78, dsum32, jmshub and 6 others like this.
    06-11-2013 05:12 PM
  6. xHunt3r's Avatar
    Thanks for posting this. I couldn't find the setting options to turn it off.
    wjeffries likes this.
    06-20-2013 12:45 PM
  7. loopiloo's Avatar
    Samsung S4 -- Open e-mail inbox go to settings > > you will have your email address there with a tick >> press it and scroll down to "More Settings" >>scroll to "Sync SMS" and untick it.
    06-20-2013 06:51 PM
  8. martineandjason's Avatar
    been driving me mad for weeks, thanks!!
    wjeffries likes this.
    06-21-2013 01:22 PM
  9. matteismaximus's Avatar
    how do you get to those settings though may I ask? I can get into settings my account and all that, but I can get to the sync screen on the email account settings
    07-06-2013 07:21 PM
  10. nabernater's Avatar
    I too am having this trouble. However, when I follow the instructions you have up, the Sync SMS isn't an option. There's Sync Calendar, Sync Contacts, Sync Email, and Sync Tasks. Any ideas?
    07-07-2013 11:30 PM
  11. Bonsaigio01's Avatar
    Thats strange you should see underneath Sync Task an option for Sync SMS.
    07-10-2013 02:25 PM
  12. kdub78's Avatar
    Thank you soooo much! I was having the same problem, very annoying to get an email copy of every text. Now it's fixed.
    07-10-2013 06:19 PM
  13. cmorga's Avatar
    Awesome. Thanks for the info!
    07-12-2013 09:03 PM
  14. kingtvrob's Avatar
    New problem. I want the SMS turned off on my work Microsoft Outlook account but want it turned on my hotmail account. Galaxy S4 puts both work account and hotmail account into Microsoft Exchange folders. So the SMS setting seems to apply to both accounts. Either both on are both off.
    07-13-2013 07:12 PM
  15. kingtvrob's Avatar
    Never mind. Loolilo post above did the trick. Accessed setting from inbox and was able to disable SMS on work account but leave on from hotmail account. Thanks.
    07-13-2013 07:17 PM
  16. vik657's Avatar
    Just done this, sorted it! thanks! It was driving me crazy x
    Joseph Moss1 likes this.
    07-14-2013 05:00 PM
  17. LeniGail's Avatar
    For some reason, my Account and Sync application won't open. I've tried over and over again but it always has the same error. How do I get it to open?
    07-20-2013 04:10 PM
  18. emmmiii's Avatar
    Hey I was having the same problem... Remove your account and set it up again if you scroll down the bottom it gives you the option to sync SMS... Hope this helps worked for me
    Adisa A likes this.
    07-21-2013 06:28 AM
  19. Adisa A's Avatar
    Yup,delete the account all together and when you put in email and password it gives you all different options to sync,scroll all the way down and it will say sync sms ,uncheck that. thx emiiii
    07-23-2013 01:40 PM
  20. celittle's Avatar
    Bless this. I hate texting and then getting a bunch of emails when my email is for other things...I mean I never delete texts so I don't need them in my email cluttering my box. D: I thought it was my service provider but then I remembered it must be the phone since it did it with another provider...so thank you so much for posting this! You just saved me lots of aggravation!
    wjeffries likes this.
    07-26-2013 08:50 PM
  21. kirapearson's Avatar
    Im having the same problem. How do I get to the email exchange settings?
    07-29-2013 02:17 AM
  22. Paul Gaines's Avatar
    Thanks again...... I know its an older post, but as I just got my S4 this was driving me totally batty
    wjeffries likes this.
    08-03-2013 11:46 AM
  23. saif malik1's Avatar
    Thanks bro. great help for me as well.
    wjeffries likes this.
    08-03-2013 05:53 PM
  24. Reem Akl's Avatar
    hey all,
    The only way is to remove the email app and insert it again. It will then give you options for sync. you need to uncheck the sms one. I just tried it and it worked
    08-04-2013 09:34 AM
  25. memeisgreat28's Avatar
    thanks so much for this tip! i just got my phone yesterday and started seeing the messages in my Outlook account, that needed to stop immediately!!! LOL
    wjeffries likes this.
    08-08-2013 09:07 AM
73 123

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