verizon store refuses to sell phone off-contract

ibcop

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Mar 9, 2011
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What Verizon stores were these? I'd like to know if the CSR made his/her supervisor aware of it what this "manager" did.
 

JQRS

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I caught some flack from the manager of the store I bought my S4 from for buying it out right. I understand that they have a job to do, but no need to be like this about it. They make plenty off my monthly bill...no need to try and tie me down for 2 years as well.
 

McSkullough

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Mar 21, 2013
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Not sure why any person or place should be shot. I mean, the guy got his phone. No big deal.

Sent from my Galaxy Nexus using Tapatalk 4 Beta
 

Jennifer Stough

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No, I don't believe the OP really believes someone should be shot. But for the comfort and good of the community, I changed the thread title.

"Differences of habit and language are nothing at all if our aims are identical and our hearts are open.? -courtesy of Albus Dumbledore, via my droid DNA.
 

berdinkerdickle

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Nope,
I don't believe the OP meant it in the slightest.
But giving recent events....

'Mr. So and So, did you not say this person should be shot?'
'Yes, but I didn't mean it. :('
 

garublador

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Eh, it seems to me like the Verizon store is probably the worst place to buy a phone off-contract. Turning down customers that will just find a different way to spend the money is dumb, but considering how easy it is to find off-contract phones elsewhere it doesn't seem like that big of an inconvenience. There's a whole thread of complaints people have about phone salesmen and you can avoid all of them by ordering online.
 

Robnrbrtsn

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I had no trouble buying off contract from the Corp. store. I put it on installment too. No way am I giving up my unlimited data. While the assistant got there in the end, it was a painful process, as she hadn't processed a purchase like that before and asked just about every other employee for help at different points in the transaction. It was launch day and I was her first customer. 75 minutes later I had my phone and kept my old contract.
 

nj1266

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I am glad I bought my iPhone 5 from the Apple store and not from Verizon. Reserved it online and went and picked it up. I even saved money by not paying the upgrade fee that Verizon charges. If it wasn't for their network coverage, I would have left Verizon a long time ago.


Sent from my iPhone 7
 

jweimn

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Sep 2, 2011
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Glad it worked out for you. Its mainly a commission thing but to refuse to sell you the phone is ridiculous that manager should be reprimanded or fired that is not good customer service at all for a manager.

I will say I am not sure why people made a big deal about the previous title? This is the problem in society eve become too soft just because someone types something or post something doesn't make it true or wrong.

Sent from my Nexus 10 using Tapatalk 4 Beta
 

ibcop

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Glad it worked out for you. Its mainly a commission thing but to refuse to sell you the phone is ridiculous that manager should be reprimanded or fired that is not good customer service at all for a manager.

I will say I am not sure why people made a big deal about the previous title? This is the problem in society eve become too soft just because someone types something or post something doesn't make it true or wrong.

Sent from my Nexus 10 using Tapatalk 4 Beta

Cause some need to have thicker skin.....
 

Jennifer Stough

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If you have a problem with my changing the thread title, please private message me and we will discuss it there. Otherwise, lets try to keep this thread on track please.
 

chris2k5

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Sounds like the guy may have had an attitude. I paid $649 with no problems

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I would've given attitude too if they refused to sell me a phone at full retail!

You can bet if it was a woman and she was of minority race, she would've sued Verizon for discrimination.
 

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