I agree. Bluetooth carkits are really finicky and don't always work the same with every smartphone. Mine works flawlessly with my 2011 Nissan Maxima. I would recommend deleting all Bluetooth devices from your car kit and start over. Sometimes if you have previous devices in the car's Bluetooth service memory it can cause problems, but I have also had some cars that just would not work well with certain brands and types of smartphones. It depends on the codecs used by the car manufacturer and the phone you are trying to connect. The connection code is usually 1234 in cars unlike the 0000 for Bluetooth headsets and speakers.