1. JHBThree's Avatar
    My home button has developed an odd defect: it feels like something is loose, so it almost double clicks and gives too much resistance. It also makes a gritty sound. (Like dust) Do you think they'll swap it for a new one for me? Its very irritating, and it's why physical buttons suck. (I had this exact issue with an iPhone too)
    07-24-2013 10:57 PM
  2. fatboy97's Avatar
    My home button has developed an odd defect: it feels like something is loose, so it almost double clicks and gives too much resistance. It also makes a gritty sound. (Like dust) Do you think they'll swap it for a new one for me? Its very irritating, and it's why physical buttons suck. (I had this exact issue with an iPhone too)
    Swap it for a new one... No. They don't swap for new devices, they swap for refurbished ones, unless they are out of refurbished S4's.
    07-25-2013 06:08 AM
  3. JHBThree's Avatar
    Swap it for a new one... No. They don't swap for new devices, they swap for refurbished ones, unless they are out of refurbished S4's.
    New one=new to me.

    Sent from my SGH-M919 using Tapatalk 2
    07-25-2013 06:21 PM
  4. jstwondrng's Avatar
    Swap it for a new one... No. They don't swap for new devices, they swap for refurbished ones, unless they are out of refurbished S4's.
    I agree. A new one shouldn't have that problem.
    07-26-2013 10:31 AM

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