1. Steve Marshall1's Avatar
    Whenever my S 4 is in the dock and my headphones are plugged in, people tell me they can barely hear me. As soon as I remove the phone from the dock, the volume is fine and people comment on a notable improvement in volume and their ability to hear me. Any thoughts?

    Thank you.
    07-26-2013 06:54 PM
  2. Kevin OQuinn's Avatar
    Whenever my S 4 is in the dock and my headphones are plugged in, people tell me they can barely hear me. As soon as I remove the phone from the dock, the volume is fine and people comment on a notable improvement in volume and their ability to hear me. Any thoughts?

    Thank you.
    Do your headphones have a built-in mic? I'm thinking that the dock is blocking the microphone.
    08-01-2013 01:57 AM
  3. Steve Marshall1's Avatar
    Thank you for your response - yes, my headphones have a boom mike.
    09-27-2013 11:03 AM

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