1. dwvenus's Avatar
    I just received the ota 4.3 update on my Verizon Samsung S4 (I545) with no problems, everything went very smoothly. Now I notice that Gallery no longer sees my pictures on my ext sd card as it used to prior to the update. Also my ringtones, videos, etc. which are stored on my ext sd card are no longer being "seen". All of these files are visible and fully accessible through a file manager but it is like the media scan isn't working. Anyone have a fix for this?? Thanks.
    11-02-2013 12:00 AM
  2. STSVA's Avatar
    I'd try re-starting (rebooting) the phone (NOT a factory reset). If that doesn't work, I'd try clearing the data for the apps you use to access those files (Gallery, music player, etc.).
    11-02-2013 09:03 AM

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