1. stjustin61's Avatar
    I have a Samsung Galaxy S4 with Verizon.
    My phone has been working fine since I got this phone about a year ago. Now the caller cannot hear my voice!! If I call a person or a person calls me, either way, they cannot hear me!!

    I tried using the VOICE RECORDER, and it records my voice just phone which means that mic can pick up my voice.
    I tried turning off the phone and turning it back on. Still doesn't work.
    I tried taking out the battery. Still doesn't work.
    I tried blowing around the mic area to possible remove dust. Does't work.

    02-27-2014 01:04 AM
  2. Eclipse2K's Avatar
    I really don't want to say this but your best bet may be a factory reset. If this fails you'll need to call Verizon for a replacement. My friends S4 did the exact same thing when he bought it so he took it back the same day.

    Samsung Galaxy Note 3 (Verizon)
    02-27-2014 02:23 AM

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