1. joemontana's Avatar
    I've tried upgrading from settings several times, but it doesn't work.
    Tried once and it didn't work
    Did a factory reset and tried again, still didn't work.
    Did another factory reset and tried again, still didn't work.
    It downloads the update and then appears to install it, but I get a "software update unsuccessful, no changes were made" message every time.
    Joe

    Posted via Android Central App
    04-27-2014 02:35 PM
  2. Murph5150's Avatar
    My first try was a failure. I removed the SD card, did a soft reset by removing the battery, and tried again. 2nd attempt worked fine.

    Posted via Android Central App
    04-27-2014 04:57 PM
  3. joemontana's Avatar
    The phone stopped recognizing my sd card also.
    Verizon is sending a replacement.
    Joe

    Posted via Android Central App
    04-28-2014 12:07 AM
  4. MrHost's Avatar
    My first try was a failure. I removed the SD card, did a soft reset by removing the battery, and tried again. 2nd attempt worked fine.

    Posted via Android Central App
    That's a hard reset when you pull the battery, soft reset is when software restarts the phone. The key combo for restarting your phone if it locks is supposed to be a hard reset as well.

    Posted via Android Central App
    04-28-2014 01:38 PM

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