1. shiflerg's Avatar
    My wife and I both have the same device (GS4). People have tried to send us photos and they tell us they can't do it. My wife has tried to send photos she has taken on the GS4 and cannot do it. Is there some setting we need to change?
    08-09-2014 12:05 PM
  2. Indoler's Avatar
    My wife and I both have the same device (GS4).
    What Android version?

    People have tried to send us photos
    How? Per MMS? Instant Messaging? eMail?

    and they tell us they can't do it.
    Why not? What happens? What do they see? Screenshots?

    My wife has tried to send photos she has taken on the GS4 and cannot do it.
    How did she try? Per MMS? Instant Messaging? eMail? Any messages or notices with regard to her attempt(s)? Screenshots?
    08-09-2014 12:59 PM
  3. shiflerg's Avatar
    I have tried sending and receiving photos via email and it works ok. I just tried sending a photo thru messaging (text messaging). I just tried a simple message (hi) and attached a photo. It said MMS failed and I saw another notice which said "Service not Activated on Network". Hopefully this will help determine the problem.
    08-11-2014 02:18 PM
  4. androidlova's Avatar
    You need to turn on mobile data then try sending it again.

    Posted via ANDROIIIIDDDD
    08-12-2014 10:22 PM
  5. shiflerg's Avatar
    Could you please walk me thru the steps to "turn on mobile data"??? I assume it is done thru setup???

    Thank you.
    08-18-2014 12:02 PM

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