This just started happening recently to my phone. Happens about once a day for the past few days. When I go to turn the phone back on, the load up screens start - shows the samsung logo and verizon logo and then it turns off.
One time it did this and made it all the way back on, but it started with airplane mode on and I could not turn it off (airplane mode) until i turned the phone off itself and removed the battery.
It starts up just fine after putting the battery back in after a few seconds of waiting.
This is the third phone I've had since October, another refurbished phone from Geek Squad. However, this is the same battery I was using with the second refurbished phone. Geek Squad kindly mailed me a refurbished phone with no battery or charger, very thoughtful. So I'm wondering if this battery is old or has problems.
I checked my phone for third party apps and there are very few that I have downloaded, and there are some third party games that I had downloaded and have since deleted. None of the apps are too large and my phone does not overheat and when taking the battery out of the phone it feels very cool.
If it's as simple as buying a new battery then that can be done. Otherwise, I'm not looking forward to getting a fourth refurbished Geek Squad phone in barely 5 months... incredible. I will be calling my Verizon carrier if that is the case.
Thanks for the help
One time it did this and made it all the way back on, but it started with airplane mode on and I could not turn it off (airplane mode) until i turned the phone off itself and removed the battery.
It starts up just fine after putting the battery back in after a few seconds of waiting.
This is the third phone I've had since October, another refurbished phone from Geek Squad. However, this is the same battery I was using with the second refurbished phone. Geek Squad kindly mailed me a refurbished phone with no battery or charger, very thoughtful. So I'm wondering if this battery is old or has problems.
I checked my phone for third party apps and there are very few that I have downloaded, and there are some third party games that I had downloaded and have since deleted. None of the apps are too large and my phone does not overheat and when taking the battery out of the phone it feels very cool.
If it's as simple as buying a new battery then that can be done. Otherwise, I'm not looking forward to getting a fourth refurbished Geek Squad phone in barely 5 months... incredible. I will be calling my Verizon carrier if that is the case.
Thanks for the help