S4 is frozen in "Task Manager" screen and has been for 2 hours. "Power", "Home Screen" or "Volume" button has any effect at all ( even when held down for 15 seconds). The screen is also non responsive as well.
Is my only or first option to remove back and remove battery? If so, will any data be lost?
This the first time in 1 1/2 years that it has frozen. The phone has not been "rooted" and is completely "Verizon"!
Thanks!
P.S. - For the last 2 - 3 months I have been randomly getting a splash screen stating "Touchwiz has stopped" - "Ok". I have to hit "Ok" to keep going, but it appears to work perfectly fine after this too
Is my only or first option to remove back and remove battery? If so, will any data be lost?
This the first time in 1 1/2 years that it has frozen. The phone has not been "rooted" and is completely "Verizon"!
Thanks!
P.S. - For the last 2 - 3 months I have been randomly getting a splash screen stating "Touchwiz has stopped" - "Ok". I have to hit "Ok" to keep going, but it appears to work perfectly fine after this too