01-12-2018 09:51 AM
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  1. wjrone's Avatar
    At some point yesterday, in the midafternoon, I began to receive email notifications. I didn't do anything other than what I mentioned in my previous post.
    05-12-2015 09:19 AM
  2. ldcompeau's Avatar
    Add another to the list. What's interesting in my case is that I rely on my Gear SmartWatch for notifications so I don't have to take out my phone all of the time. I don't get any notifications on the Gear anymore. I can't even get mail on my phone or Gear from my pop-server. Exchange, imap at least allows me to access the email from those accounts. Sheesh.
    05-12-2015 12:29 PM
  3. bartoni's Avatar
    Ryan is the winner. His "fix" worked perfectly. I am getting notifications again on my gmauil and my pop mail. Thanks to all
    05-13-2015 03:03 PM
  4. t rochelle's Avatar
    Did u have 2 reenter anything after clearing data? Like pop settings? I'm afraid 2 clear data because I don't know what 2 do afterward.
    05-13-2015 05:21 PM
  5. ryans7700's Avatar
    I had to re-enter my settings (I use IMAP). However one user reported success after data/cache clearing without the need to re-enter. If you need to, it's not too hard- as long as you know your password. You should be able to google-search for your email settings. Typical settings are:

    IMAP:
    Incoming Mail (IMAP) Server
    Server - imap.domain.com
    Port - 993
    Requires SSL - Yes

    Outgoing Mail (SMTP) Server
    Server - smtp.domain.com
    Port - 465 or 587
    Requires SSL - Yes
    Requires authentication - Yes

    Your login
    Email address
    Password
    Requires authentication - Yes

    POP:
    Incoming Mail (POP) Server
    Server - pop.domain.com
    Port - 995
    Requires SSL - Yes

    Outgoing Mail (SMTP) Server
    Server - smtp.domain.com
    Port - 465 or 587
    Requires SSL - Yes
    Requires TLS - Yes (if available)
    Requires authentication - Yes

    Your login
    Email address
    Password
    Requires authentication - Yes

    I think some email providers like AOL and Outlook are hard-coded into android, allowing you to simply enter your email address and password.
    t rochelle likes this.
    05-13-2015 10:31 PM
  6. ronross's Avatar
    I tied all of the above suggestions, but I finally found a solution to not being notified when I had YAHOO mail!

    Download the YAHOO MAIL app on Play Store. Go ahead and enter your email and password. I then started receiving notifications and sounds when an email was received. Thanks to Claudia at the VERIZON store for this tip.
    05-14-2015 05:29 PM
  7. steve3553music's Avatar
    Seems like a very common problem. I'll just uninstall and re install my pop3 email account.
    05-14-2015 07:42 PM
  8. ronross's Avatar
    Just make sure that you don't install it from the email wizard on the phone, but reinstall your account information via the YAHOO EMAIL app.
    05-14-2015 08:26 PM
  9. msugrad598's Avatar
    Just make sure that you don't install it from the email wizard on the phone, but reinstall your account information via the YAHOO EMAIL app.
    But the issue we are having is not with each app (Gmail, yahoo mail, etc.) not showing notifications, but with the stock email app not showing notifications. I have 2 Gmail accounts, 1 yahoo account, a pop account for my isp, and an exchange account. I want to be able to get all my notifications in one app.

    Posted via Android Central App on my Samsung Galaxy S4
    05-15-2015 08:55 PM
  10. Sgooter's Avatar
    Many thanks to Ryans7700 for discovering and posting his solution! Now I'm finally getting the proper LED, sound, and vibration notifications for both of my POP email accounts.

    No thanks at all to Verizon, Samsung, and Lollipop. We shouldn't have to go thru this kind of confusion and corrective effort caused by a flawed update to the OS. A classic QC failure.
    05-17-2015 02:08 PM
  11. MYKEL2014's Avatar
    If I clear data and cache will it wipe out emails that I have saved? I know I will have to set up my email account again but will the saved emails still be there or do I lose those too? I have many important ones that I mark as saved emails and don't want to lose them.
    05-18-2015 09:45 AM
  12. MarkS24Fan's Avatar
    Thanks to ryans7700 got my notifications back. Had to readd all 5 of my email accounts I had some saved emails and they stayed in the saved folder I did not loose them
    05-18-2015 12:55 PM
  13. lcs151's Avatar
    Very frustrated how much of my precious time I've spent trying to fix this!! I have Yahoo mail, and have it on the stock app for mail. All was fine until the new software update. Now my MS exchange gives me notifications, but not my Yahoo. I've tried all the suggestions, but in my mail settings I cannot clear data and cache. Data is greyed out. I tried all the suggestions to help it get shown (Force stop app first, then try
    Delete email account from stock app before attempting to clear data
    try a soft reset
    under running apps, try stopping all email services like 'EmailDebugService', 'MailService', etc) and still I cannot select clear data. I want to scream and cry I'm so frustrated. Just want to be notified when I get emails!!! Please help!!
    05-18-2015 04:40 PM
  14. msugrad598's Avatar
    Very frustrated how much of my precious time I've spent trying to fix this!! I have Yahoo mail, and have it on the stock app for mail. All was fine until the new software update. Now my MS exchange gives me notifications, but not my Yahoo. I've tried all the suggestions, but in my mail settings I cannot clear data and cache. Data is greyed out. I tried all the suggestions to help it get shown (Force stop app first, then try
    Delete email account from stock app before attempting to clear data
    try a soft reset
    under running apps, try stopping all email services like 'EmailDebugService', 'MailService', etc) and still I cannot select clear data. I want to scream and cry I'm so frustrated. Just want to be notified when I get emails!!! Please help!!
    I'm in the same boat. Exchange gives me notifications but Gmail, Yahoo, and my other pop accounts do not. As a work around, I enabled the notifications on each of the apps so that at least I know there is new mail, but it is still very frustrating and counterproductive. Sounds like the clear data option is the trick, but mine is grayed out too.

    Posted via Android Central App on my Samsung Galaxy S4
    05-18-2015 07:06 PM
  15. MYKEL2014's Avatar
    A HUGE THANKS to ryans7700!!!!!!!!! I bit the bullet and cleared both cache and data and reset up my email on the stock app. The notification now works again and I DID NOT lose any of my saved emails. THANK YOU, THANK YOU, THANK YOU!!!!!
    05-19-2015 09:57 AM
  16. imanetserfur's Avatar
    No you guys are not the only ones. I updated this weekend. I hate the update. All the circles make this look like an Iphone and now I've spent hours trying to make things work like they did. Why can't they leave working programs alone?
    05-19-2015 05:10 PM
  17. Mark Gregory2's Avatar
    I tried everything, and don't know which suggestion it was, but I got my notifications back. I did the clear cache/data, reloaded Yahoo mail, took the battery out...and then overnight i started receiving notifications and the blue LED flashing. So, whichever tactic it was, thanks for the suggestions!
    05-19-2015 08:03 PM
  18. dlucap's Avatar
    I tried this fix and I am still not being notified of emails to my Comcast account. I am getting them for Gmail, but that is not my main email account. Help please!
    05-20-2015 05:06 PM
  19. BarrellBill's Avatar
    Just for the record, you are not the only ones. I too am having the exact same problem. Not getting any email notifications since the update. All settings are correct.
    05-22-2015 04:42 PM
  20. MYKEL2014's Avatar
    Clear the data and cache In setting > more> application manager> all ...then find the email app. Then reset up your email account. It will fix the problem.
    05-22-2015 04:52 PM
  21. Tonya Freeman's Avatar
    Same problem. I just fixed mine. Press your email icon to open your emails➡press menu icon next to INBOX➡press MANAGE ACCOUNTS at the bottom ➡press your email account➡make sure EMAIL NOTIFICATIONS is checked➡press NOTIFICATIONS SOUND➡press your volume button up➡press the gear icon in the notifications window➡turn volume up. This totally fixed mine. I was as frustrated with the lollipop update as everyone else with issue. Hope this helps!
    05-23-2015 08:51 AM
  22. msugrad598's Avatar
    Same problem. I just fixed mine. Press your email icon to open your emails➡press menu icon next to INBOX➡press MANAGE ACCOUNTS at the bottom ➡press your email account➡make sure EMAIL NOTIFICATIONS is checked➡press NOTIFICATIONS SOUND➡press your volume button up➡press the gear icon in the notifications window➡turn volume up. This totally fixed mine. I was as frustrated with the lollipop update as everyone else with issue. Hope this helps!
    Was your sound turned down before you did this? Did this also make the task bar notification work?

    Posted via Android Central App on my Samsung Galaxy S4
    05-23-2015 01:40 PM
  23. Jonathan Reese's Avatar
    Argen1 and msugrad,

    Apparently we are the only three with this issue. Have either of you tried a full restore of the phone. That is the next step that tech support wanted me to try but I am reluctant to wipe it out totally over this, especially knowing that I am not a totally isolated case.
    05-25-2015 05:58 PM
  24. msugrad598's Avatar
    I was also told to do a factory reset by both Samsung online and in store. I'm a month and a half away from being able to upgrade so I will not do it. I don't believe that we should have to do it when it was obviously the upgrade that caused the issue.

    Posted via Android Central App on my Samsung Galaxy S4
    05-25-2015 07:20 PM
  25. k1r6y5dog's Avatar
    Same problem here. They did a full factory reset/restore on mine & it didn't fix anything. All that happened was losing everything not saved & having to redownload all apps.



    Argen1 and msugrad,

    Apparently we are the only three with this issue. Have either of you tried a full restore of the phone. That is the next step that tech support wanted me to try but I am reluctant to wipe it out totally over this, especially knowing that I am not a totally isolated case.
    05-26-2015 04:55 PM
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