1. Marshall Young's Avatar

    I dropped my Galaxy S4 and broke the screen. After replacing the LCD panel, the speaker did not work. I replaced the lower charging board and the speaker. The speaker works now, but when I make a call, no one can hear me unless I put the phone in speakerphone mode. I can hear other callers just fine, but they can't hear me in normal calling mode. The phone has to be in speakerphone mode to get two-way audio.
    - The headphone icon is not in the upper corner
    - There has never been a bluetooth device paired with this phone and bluetooth is disabled
    - The phone says it is up to date and I can't do an OTA update
    - I have tried random small fixes like removing the battery, SIM, and SD Card and restarting the phone

    Should I return the LCD panel that I purchased on Amazon and ask for a new one?
    06-30-2015 01:56 PM
  2. srkmagnus's Avatar
    Have you tried a factory reset? Perhaps there's a software issue that can be cleared with the reset. Be sure to backup your data before hand.

    If that doesn't work then try double-checking your connections. Ultimately, you can try asking for a replacement; however, the problem lies elsewhere and not the LCD panel.
    06-30-2015 02:18 PM

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