Okay, I have tried to strip my anger/angst from this post as much as possible, but please disregard any emotion in this post and simple explain in simple non snarky tones why the situation I'm about to describe is the way it is. Thank you.
I went to Verizon today because my phone/line (BB Pearl) was eligible for an early upgrade. Since they have the buy-one-get-one deal on the original droid, and I have seen no reason to pick the Droid 2 over the original so far, I was talking to them about it.
Since my line was the one for upgrade and not the other phone/line (on the same account; purchased at the same time), which would have to wait until December, I paused and asked them what it would cost to take that free Droid and activate it, replacing the second line. They said "The cost of the device, $599".
Now. I tried to clarify with them, but I think I might have had a tone or something because I could seem their heckles raising a bit like cats, so I dropped it an left, but at anyrate here's my question/thing:
So, I buy "my phone" and upgrade. Done. I get the free phone, it's in my hand. I'm HOLDING THE UNACTIVATED PHONE. And all I want to do is replace the other line with the PHONE IN MY HAND. And it is *really* going to cost $599? Really? (I could carry out this part for a while, but I think you get the idea that I think this is borderline moronic if not damn near criminal.)
So. If someone can calmly and rationally explain this all out to me I would be grateful. Also, if that particular store was stupid, and what I want to do *can* be done (even for an extra "early upgrade fee", which I *would* expect) please let me know.
Hopefully, though not concise, this at least came out rational and fair.
I went to Verizon today because my phone/line (BB Pearl) was eligible for an early upgrade. Since they have the buy-one-get-one deal on the original droid, and I have seen no reason to pick the Droid 2 over the original so far, I was talking to them about it.
Since my line was the one for upgrade and not the other phone/line (on the same account; purchased at the same time), which would have to wait until December, I paused and asked them what it would cost to take that free Droid and activate it, replacing the second line. They said "The cost of the device, $599".
Now. I tried to clarify with them, but I think I might have had a tone or something because I could seem their heckles raising a bit like cats, so I dropped it an left, but at anyrate here's my question/thing:
So, I buy "my phone" and upgrade. Done. I get the free phone, it's in my hand. I'm HOLDING THE UNACTIVATED PHONE. And all I want to do is replace the other line with the PHONE IN MY HAND. And it is *really* going to cost $599? Really? (I could carry out this part for a while, but I think you get the idea that I think this is borderline moronic if not damn near criminal.)
So. If someone can calmly and rationally explain this all out to me I would be grateful. Also, if that particular store was stupid, and what I want to do *can* be done (even for an extra "early upgrade fee", which I *would* expect) please let me know.
Hopefully, though not concise, this at least came out rational and fair.