Has anyone managed to GET this deal on the terms stated in the email? I got exactly the same email as Joe378. Called in yesterday to change my plan & spent 2 hours on the phone with sales & customer service. They are NOT honoring the terms & conditions stated in the email.
They say that the offer is for FIOS customers only. (I am currently.) They also say that the double data will be cancelled if I ever drop my FIOS account. (Which I am considering.)
The email says NOTHING about FIOS. The restrictions on their written offer do NOT require a FIOS account to receive or maintain the double data offer. They shouldn't be able to renege on the terms & conditions stated in their written offer.
EDIT:
Just to clarify: Yes, I am aware that VZW is running a double-data promo for FIOS customers. However, THIS email does not say that the offer is contingent on FIOS. The email offer is "Exclusively for you", so perhaps they sent it to me because I am a FIOS customer. However, the restrictions in the email state that double data remains "as long as the line remains active on the XL (12GB) or XXL (18GB) Verizon plan". Thus, they shouldn't be able to drop the double data based on another contingency (such as "as long as FIOS remains active") which is NOT stated in the offer.