1. kirksucks's Avatar
    My girlfriend and I are both on the same plan. We haven't been getting texts from each other. My neighbor is on a different Verizon plan and doesn't see my texts and texts she sends me bounce back with an error.

    What's happening?
    Note 4, S5, S6 edge
    11-02-2016 09:02 AM
  2. aximtreo's Avatar
    Are you getting texts from other people?

    I would take the two phones to a Verizon store and see what they say. Sounds like a setting is the problem. Wish I had more to offer.
    Laura Knotek likes this.
    11-02-2016 09:09 AM
  3. dpham00's Avatar
    Check to make sure that texts aren't blocked
    sicario666 likes this.
    11-02-2016 04:08 PM
  4. sicario666's Avatar
    Be prepared to factory reset your devices if you go into Verizon. If they can't figure it out, their "fix all" is always a reset. Just FYI
    11-03-2016 08:23 AM
  5. dpham00's Avatar
    Be prepared to factory reset your devices if you go into Verizon. If they can't figure it out, their "fix all" is always a reset. Just FYI
    Pretty much. If that doesn't do it then they will give you a warranty replacement.
    11-03-2016 10:25 AM
  6. cbreze's Avatar
    Check to make sure that texts aren't blocked
    I used to text a friend (verizon to verizon) who had it blocked on his phone unbeknownst to me and I never got any kind of error message. I just assumed he received it. Asked him why he didn't respond and he said he's not a texter and he has it blocked. Doh!
    11-03-2016 12:20 PM
  7. kirksucks's Avatar
    These are people i text often. Seems to be a sporadic problem. Thanks for the help.
    11-04-2016 01:05 PM

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