Ranting here but it annoys me that Verizon charging me $600+ for a new phone and when it stops working they send me a refurbished phone. I should get another new phone or get a discount on my current phone. I'm in appliance repair business and when an appliance is under warranty we don't fix it with a refurbished part, or replace the unit with a "like new" appliance. If I paid for something new, it should be replaced with new.