14 day worry free guarantee?

[sulla1965]

Does Verizon still offer their Worry free 14 day period? Thanks

 

[Almeuit]

If you order online you can avoid the restocking fee.

 

[dpham00]

If you order online you can avoid the restocking fee.

I believe that this is a temporary promotion, OP make sure to check the terms when buying.

 

[Almeuit]

I believe that this is a temporary promotion, OP make sure to check the terms when buying.

Yeah it'll state it before purchasing.

 

[sulla1965]

Well the 14 day worry free guarantee is a load of hogwash. I returned the phone and ported out within my 14 days and was still hit with a $89 final bill.

 

[dpham00]

Well the 14 day worry free guarantee is a load of hogwash. I returned the phone and ported out within my 14 days and was still hit with a $89 final bill.

What was the breakdown of the charges?

 

[sulla1965]

What was the breakdown of the charges?

I actually don't know. I ported out after 10 days, and was on paperless billing. The first letter just said I owed like $500, but that was before the device return was processed. So when I checked the online payment page for disconnected accounts, the charge was reduced to $89. When I contacted verizon chat. The rep said something about a month in advance charge, the activation fee, and 10 days of service. I think I read somewhere that Verizon doesn't pro rate use? Anyway a 14 day worry free guarantee should be just that. Just return phone and walk away. But $89 for just 10 days of service isn't right IMO.

 

[rxgadget]

I actually don't know. I ported out after 10 days, and was on paperless billing. The first letter just said I owed like $500, but that was before the device return was processed. So when I checked the online payment page for disconnected accounts, the charge was reduced to $89. When I contacted verizon chat. The rep said something about a month in advance charge, the activation fee, and 10 days of service. I think I read somewhere that Verizon doesn't pro rate use? Anyway a 14 day worry free guarantee should be just that. Just return phone and walk away. But $89 for just 10 days of service isn't right IMO.

Call then again when you get another bill. They should be able to discount that down if not remove it all.. Don't go into a store call their 800#