1. IMANUT46's Avatar
    I
    need to communicate with Verizon (not by phone). I need an updated email address or phone number for text messages. Thank you
    11-26-2018 08:30 AM
  2. Itsa_Me_Mario's Avatar
    This link:

    https://forums.androidcentral.com/e?...token=MXnel9lp

    You can hit the "chat with us" to chat through your browser, and there is also information available to chat with them via Facebook Messenger and Twitter. Their customer service phone number is 800-922-0204. I know you said you didn't want to call them, but figured in case others read this - we'll put all the information in one place.
    11-26-2018 09:10 AM
  3. IMANUT46's Avatar
    Thanks. The link you sent me will not load on my phone. What I'm trying to do is outline my questions in just one question. Chatting will not work quickly. That's the reason I would like to have an email address or a phone number so I could text my question. That plan would simplify the process. Thanks.
    11-26-2018 11:34 AM
  4. Rhyalus's Avatar
    You know this is not a Verizon moderated forum, right?

    Go to the Verizon website and get support directly from them.

    R
    11-29-2018 06:21 AM
  5. Almeuit's Avatar
    Thanks. The link you sent me will not load on my phone. What I'm trying to do is outline my questions in just one question. Chatting will not work quickly. That's the reason I would like to have an email address or a phone number so I could text my question. That plan would simplify the process. Thanks.
    Please contact Verizon directly. We don't have numbers for you to text for support like that.
    11-30-2018 08:29 PM

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