Pbxes deleted my Voip account, but I got it back. If this happens to you, try this:
I got an email about a week ago that I need to update my personal info on pbxes.com or they would delete my account. I created it using sipdroid back when it would auto create an account for you for free. I immediately logged in and updated my info. Then about 10 mins ago, I got an email:
Bastardos!
But then I checked sipdroid, and I could still register with pbxes. I realized that they must have deleted my main account, but hadn't gotten around to deleting my trunks, extensions...etc. I quickly tried to log in through the website, no luck. So I created a new account using the same user name as before. Bingo, my google voice trunks were still in there. But I couldn't make calls in or out. I realized that they had deleted some of the settings.
In the Google Voice Trunk:
Then in the Inbound Routing:
For your extension:
Bingo! Back in action! I could receive and send calls again. I hope this helps someone.
I got an email about a week ago that I need to update my personal info on pbxes.com or they would delete my account. I created it using sipdroid back when it would auto create an account for you for free. I immediately logged in and updated my info. Then about 10 mins ago, I got an email:
Your account XXXX has been deleted.
This can have the following reasons:
* You requested deletion of your account.
* The personal data you supplied was incomplete or incorrect.
Best regards,
i-p-tel
---
Please do not reply to this email. This mailbox is not monitored and
you will not receive a response. For assistance, create a new PBXes
account and choose the Support link.
Bastardos!
But then I checked sipdroid, and I could still register with pbxes. I realized that they must have deleted my main account, but hadn't gotten around to deleting my trunks, extensions...etc. I quickly tried to log in through the website, no luck. So I created a new account using the same user name as before. Bingo, my google voice trunks were still in there. But I couldn't make calls in or out. I realized that they had deleted some of the settings.
In the Google Voice Trunk:
- Reenter your password
- Set the dialing rule to -
+|.
011|.
00|.
1+nxxnxxxxxx
49+0|. - Hit save, then select the red text at the top to really save.
Then in the Inbound Routing:
- Select the "/" route.
- Select your extension for regular hours
- Hit Save
For your extension:
- Make sure it has the same password as before.
- Set the Outbound Cid to your Google Voice number.
Bingo! Back in action! I could receive and send calls again. I hope this helps someone.
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