1. fablis's Avatar
    Intermittently when I go to whatsapp on mobile the app just stops working until I turn off my home wifi, as soon as I do this the app starts to work as normal, and when I switch on wifi again the app continues to work normal until the next time when it will do this again.

    I point out that it may be some days before the issue is back again, in other words it will continue to be fine on wifi until the issue decides to return.

    I have reported this to whatsapp, and their auto reply seems to think that it's a privacy setting issue on whatsapp itself but it can't be as I have the privacy settings to show last seen times for all my contacts.

    Is there a setting on my wifi configuration that could help with this?

    I use the latest Whatsapp version.

    Sent from my D5503 using Tapatalk
    06-11-2015 02:47 PM
  2. SpookDroid's Avatar
    When you say 'it stops working', does the app completely stops responding or you're just not getting/sending messages? Some routers might need you to allow traffic from the app specifically, but I don't think this is your case as these are usually corporate networks.

    Have you tried clearing cache on the app? Or maybe uninstalling/re-installing?

    The only time I don't get notifications or I get intermittent connectivity with Whatsapp is when I'm on a corporate network that blocks those ports directly or Facebook.
    06-11-2015 04:06 PM
  3. fablis's Avatar
    The app opens, I know right away there's an issue as the last seen doesn't show, and if I clear it from RAM or switch off Wifi it then shows the last seen and the message I send changes from the little timer to one.or two ticks.

    Sent from my D5503 using Tapatalk
    06-11-2015 04:28 PM
  4. fablis's Avatar
    Yeah, I've reinstalled and cleared cache etc.

    Sent from my D5503 using Tapatalk
    06-11-2015 04:38 PM
  5. SpookDroid's Avatar
    Does it happen with ALL WiFi connections or just in your house? You could try downloading Whatsapp's beta version (directly from their site, not through Google Play) but if this has to do with your router, that wouldn't help.

    Also, do you know anyone else with Whatsapp that you could test and see if it has the same issue in your WiFi network?
    fablis likes this.
    06-11-2015 04:54 PM
  6. fablis's Avatar
    Does it happen with ALL WiFi connections or just in your house? You could try downloading Whatsapp's beta version (directly from their site, not through Google Play) but if this has to do with your router, that wouldn't help.

    Also, do you know anyone else with Whatsapp that you could test and see if it has the same issue in your WiFi network?
    Good questions of which I will test when I am using another Wifi other than my own.

    I have just reinstalled whatsapp so will see how it goes although I'm sure I've done it before.

    I'm finding it may be better to completely uninstall then reinstall from scratch for apps as I'm not convinced it clears up old remaining files otherwise.


    Sent from my D5503 using Tapatalk
    06-11-2015 05:00 PM
  7. fablis's Avatar
    Think I'll ask my ISP if they could supply me with an uptodate hub as it may well be the hub itself, although if it occurs on other wifi like you mentioned then that will rule out that my hub is to blame.

    Sent from my D5503 using Tapatalk
    06-11-2015 05:04 PM
  8. fablis's Avatar
    In the UK if the prime minister has his way then it could well be the end of encryption for whatsapp.

    Sent from my D5503 using Tapatalk
    06-11-2015 05:06 PM
  9. fablis's Avatar
    Next time it stops working I'll check to see if it's still showing as running in settings.

    Sent from my D5503 using Tapatalk
    06-12-2015 03:55 AM
  10. fablis's Avatar
    Very quiet on Tapatalk today, is this app still working?

    Sent from my D5503 using Tapatalk
    06-12-2015 03:22 PM
  11. fablis's Avatar
    Does it happen with ALL WiFi connections or just in your house? You could try downloading Whatsapp's beta version (directly from their site, not through Google Play) but if this has to do with your router, that wouldn't help.

    Also, do you know anyone else with Whatsapp that you could test and see if it has the same issue in your WiFi network?
    Hi,
    I appear to be receiving an error message when I post a thread or reply just on this particular forum, can you see if you get likewise?

    The message still posts apparently but curious why the error message, will post the error image if I'm fast enough to capture it.

    Sent from my D5503 using Tapatalk
    06-14-2015 03:21 PM
  12. fablis's Avatar
    Wasn't fast enough.

    Sent from my D5503 using Tapatalk
    06-14-2015 03:23 PM
  13. fablis's Avatar
    Caught it, will post here in a few mins.

    Sent from my D5503 using Tapatalk
    06-14-2015 03:23 PM
  14. fablis's Avatar
    WiFi Connection Intermittent Issue.-uploadfromtaptalk1434313660085.jpg

    Sent from my D5503 using Tapatalk
    06-14-2015 03:27 PM

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