1. AC Question's Avatar
    tried to restore my whatsapp back up onto a new phone. it picks the file up but will not restore them. "alert, we are unable to restore any of your messages" both my number and email are the same as they have always been so that can not be the problem.
    01-22-2016 04:11 AM
  2. RogMoore's Avatar
    Have you done the backup properly? I think you are creating a backup with another number and restoring it to other, if you are doing this, then it wouldn't be possible.
    01-22-2016 06:55 AM

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