Whatsapp update is deleting all my old Whatsapp media, how can I stop this?

amagarwa

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Mar 22, 2016
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whatsapp update is deleting all my old whatsapp media

I am using a Samsung galaxy s5 series phone. Whats app is installed on my
internal memory. Yesterday I had updated my whatsapp and apparently that
update deleted all my whatsapp media from internal memory. Now i can see
the old messages on whatsapp but all old media has been removed from the memory.

Same thing happened to me in December 2015 with the previous update.

Can you tell me if its a bug. Is there any way to recover those pictures. I
tried using recovery softwares but hardly 4-5 pic out of total 1500 pics
are recovered.

Please guide me
 

Kailash oki

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Apr 12, 2022
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Re: whatsapp update is deleting all my old whatsapp media

HI This is in now 2022, I have the same issue. suddenly the files of my whatsapp media folder of internal storage has been deleted without my consent. I have message whatsapp but their reply are not very appropriate, same replies over & again, not answering to our specific needs. I did have backup file as well, but it happen to only restore my chats, media did not come back. I don't know how with my own eyes I had all the images, docs, & the backup files saved, all has been gone suddenly. This lacks the safety of data in whatsapp. Suddenly, i saw with my eyes all the files were there, i should have moved it to the sd card, did not expect this from whatsapp.
I had uninstall whatsapp & reinstall whatsapp business. Anyone help or suggest a recovery tool.





I am using a Samsung galaxy s5 series phone. Whats app is installed on my
internal memory. Yesterday I had updated my whatsapp and apparently that
update deleted all my whatsapp media from internal memory. Now i can see
the old messages on whatsapp but all old media has been removed from the memory.

Same thing happened to me in December 2015 with the previous update.

Can you tell me if its a bug. Is there any way to recover those pictures. I
tried using recovery softwares but hardly 4-5 pic out of total 1500 pics
are recovered.

Please guide me