1. ilesmark's Avatar
    Hi all

    I have WhatsApp on my Galaxy S7 which is set to backup to iCloud every 2AM in the usual way. Restoring from the last iCloud backup is straightforward but a few days ago I wanted to restore some messages from a particular day earlier than this. I went onto the WhatsApp website and into the FAQ section where I followed these steps as detailed:

    To restore a less recent local backup

    Your phone will store up to the last 7 days worth of local backup files (Google Drive will only have the most recent one). If you wish to restore a local backup which is not the most recent one, you will need to do the following:

    - Download a file manager app.
    In the file manager app, navigate to sdcard/WhatsApp/Databases. If your data is not stored on the SD card, you may see "internal storage" or "main storage" instead of sdcard.
    - Rename the backup file you wish to restore from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. It is possible that an earlier backup may be on an earlier protocol, such as crypt9 or crypt10. Do not change the number of the crypt extension.
    - Uninstall WhatsApp.
    - Install WhatsApp.
    - Tap Restore when asked.

    Problem - instead of restoring the data I wanted (and I know that the backup file I renamed was the one from the day in question) it restored only the last 24 hours of messages.

    Can anyone help?

    Thanks in advance

    Mark
    03-14-2018 12:29 PM
  2. B. Diddy's Avatar
    I moved this to the WhatsApp forum for more specific traffic.
    03-14-2018 05:41 PM

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