Hi everyone!!
I am after some DESPERATE help if possible as I am locked out of my WhatsApp account and WhatsApp's customer support isn't providing the help I need in order to sort my issue out.
So basically I setup a WhatsApp account many years ago using a virtual number. At the time of registration I could receive calls to the number from WhatsApp to obtain the verification but upon updating my phone recently I cannot receive calls to the virtual number and is NOW classed as invalid by WhatsApp.
I should have been notified by WhatsApp to inform me that this number will no longer be supported and to tell me to change the number to one that has a supporting physical SIM card.
My various emails to WhatsApp support has expressed my desperation to get the account back up and running even if that means that I am given a code just to reactivate the account and change the number to a compatible number / physical SIM card mobile number then I am happy to do that.
Failing that, I also said that I am to obtain a new number with a physical sim, but I would need it linked to the virtual number account so that I can retain my chat history etc.
Finally, the handset I want to use the WhatsApp account is now rooted if that helps and I have the full backup of the account locally and on Google drive..
If anyone has a solution for this, I WOULD BE MOST GRATEFUL!!
I await your reply and thanks in advance..
I am after some DESPERATE help if possible as I am locked out of my WhatsApp account and WhatsApp's customer support isn't providing the help I need in order to sort my issue out.
So basically I setup a WhatsApp account many years ago using a virtual number. At the time of registration I could receive calls to the number from WhatsApp to obtain the verification but upon updating my phone recently I cannot receive calls to the virtual number and is NOW classed as invalid by WhatsApp.
I should have been notified by WhatsApp to inform me that this number will no longer be supported and to tell me to change the number to one that has a supporting physical SIM card.
My various emails to WhatsApp support has expressed my desperation to get the account back up and running even if that means that I am given a code just to reactivate the account and change the number to a compatible number / physical SIM card mobile number then I am happy to do that.
Failing that, I also said that I am to obtain a new number with a physical sim, but I would need it linked to the virtual number account so that I can retain my chat history etc.
Finally, the handset I want to use the WhatsApp account is now rooted if that helps and I have the full backup of the account locally and on Google drive..
If anyone has a solution for this, I WOULD BE MOST GRATEFUL!!
I await your reply and thanks in advance..