1. wcra's Avatar
    I would think that I could sort this out by trial and error - but with the "you have tried too many times" thing from whatsapp, I need to find a better way.

    I need to change phone AND number and I want to keep my chat history. Following the instructions, I first change the number of the old phone - with the intention to then make a local backup, transfer the file to the new phone, install and activate WhatsApp there and restoring the backup.

    But, already on the old phone, after the change of the number (validated by the code sent to the new phone), I suddenly get into a very old version of my chat history - I have no idea why.

    So I try to transfer a local backup file from one of the last days (when I still had my "real" chat history), and try again to activate this on the new phone.

    But now I have to wait 48 hours and I fear that maybe something will still be wrong there, increasing the enforced wait time more and more.

    Anyone has an idea for me?


    Let me add that I am using the same google account on both phones and I have never used the google drive backup option.
    07-29-2019 03:36 AM
  2. B. Diddy's Avatar
    I moved this to the WhatsApp forum for more specific traffic.
    07-29-2019 08:54 PM
  3. wcra's Avatar
    thanks - I really hope somebody can provide me with better guidance than the whatsapp "customer support" people did...
    07-30-2019 04:13 AM
  4. wcra's Avatar
    The 48 prescribed hours having passed, I was able to validate whatsapp on the new phone, and as I feared, it restored the wrong backup. So I would like to try again and get my full chat history which I know I have backed up. So I would like to try again, but probably next time they will impose an even longer wait...

    Would anyone know what to do? I have root access to all the files on both phones, but am not sure which one I would move where without messing up things even further.
    07-31-2019 02:54 AM

Similar Threads

  1. Why did my phone beep then turn off?
    By Android Central Question in forum Ask a Question
    Replies: 4
    Last Post: 07-30-2019, 03:24 PM
  2. What happened to my ZTE phone after i got the 6.0.1 (Marshmallow) update?
    By Android Central Question in forum Ask a Question
    Replies: 12
    Last Post: 07-30-2019, 01:16 AM
  3. Many app icons missing when Note8 phone is in landscape?
    By acsurfer in forum Samsung Galaxy Note 8
    Replies: 10
    Last Post: 07-29-2019, 10:19 AM
  4. Why did my phone make a noise then turn off?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-29-2019, 01:41 AM
  5. App icon changed into green android robot
    By yedglock in forum Android Apps
    Replies: 1
    Last Post: 07-28-2019, 02:53 PM