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  1. Thread Author  Thread Author    #1  
    p1emtangel's Avatar

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    Question New Tablet/Authentication Problem with Wifi

    hey yall,
    i'm a newbie, hoping to get some help...
    i bought my daughter a polaroid 8" S8 jelly bean tablet for Christmas. i want to have it all set up and ready to go when she opens it, but i can't connect to our wifi. it constantly says "authentication problem" and will occasionally flash "saved, secured with WPA/WPA2." i tried resetting the router, but maybe i didn't do that correctly. my laptop is connecting just fine. any help is greatly appreciated.
  2. #2  

    Default Re: New Tablet/Authentication Problem with Wifi

    Try forgetting the connection and then signing in again.
  3. #3  
    ajpri's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    Did you type the WiFi password in right?

    Posted via Android Central App on my Nexus 5 (4.4.2)
  4. Thread Author  Thread Author    #4  
    p1emtangel's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by patruns View Post
    Try forgetting the connection and then signing in again.
  5. #5  
    fxbg's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    We have the exact same problem (a frustrated daughter and an S8 that won't connect at home).
    It's not the tablet, apparently, because it will connect on a wireless network in other places.
    But at home - using a Verizon Fios router - it recognizes the router, the password is definitely correct ... have shut down both the tablet and the router and "forgotten" the router multiple times but still just get the "saved, secured" message after trying to connect.

    Super frustrated - anyone have any ideas?

    Thanks in advance (from me and my daughter) for any help.
  6. #6  

    Default Re: New Tablet/Authentication Problem with Wifi

    My new tablet won't let me in. It keeps saying authentication problem. It asked for the password, and I got that from my router, thinking that would do it, and it's still saying authentication problem. Any ideas? Thanks.
  7. #7  

    Default Re: New Tablet/Authentication Problem with Wifi

    Hello!

    We had this problem too - while it was trying to connect, I held down onto the connection name 'talktalk' and came up with two options (forget network and modify network) we selected modify network and typed in the password again (case sensitive) and it connected! Good luck!
  8. #8  

    Default Re: New Tablet/Authentication Problem with Wifi

    ours is a brand new nexus 7 and it is frustrating that I can't get onto it at all until the wifi is authenticated!! I tried the suggestion to hold down connection name
    but when I try that I do not get option "modify network" just "forget" or "cancel". I keep trying all suggestions - double checking that password is entered appropriately of course - but still no connection. Any suggestions appreciated
  9. #9  

    Default Re: New Tablet/Authentication Problem with Wifi

    Hi,

    I had the same problem. Googled and found your post. I also read on this board (somewhere) to forget the connection. Then connect again all while being sure to enter the password with the upper case letters.

    I'm not sure if this will help you, but I contacted Comcast Chat twice and then phone support and then finally googled. This simple change did it for me. Use the uppercase for the password.

    A~
  10. #10  

    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by p1emtangel View Post
    hey yall,
    i'm a newbie, hoping to get some help...
    i bought my daughter a polaroid 8" S8 jelly bean tablet for Christmas. i want to have it all set up and ready to go when she opens it, but i can't connect to our wifi. it constantly says "authentication problem" and will occasionally flash "saved, secured with WPA/WPA2." i tried resetting the router, but maybe i didn't do that correctly. my laptop is connecting just fine. any help is greatly appreciated.
  11. #11  

    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by p1emtangel View Post
    hey yall,
    i'm a newbie, hoping to get some help...
    i bought my daughter a polaroid 8" S8 jelly bean tablet for Christmas. i want to have it all set up and ready to go when she opens it, but i can't connect to our wifi. it constantly says "authentication problem" and will occasionally flash "saved, secured with WPA/WPA2." i tried resetting the router, but maybe i didn't do that correctly. my laptop is connecting just fine. any help is greatly appreciated.
  12. #12  

    Default wifi Authentication Problem with Wifi

    How to settled
  13. #13  

    Cool Re: New Tablet/Authentication Problem with Wifi

    Bring up your router settings by your computer, look at your wireless settings on your router, you will see a encryption key number.
    use this in your tablet as your password.
    KMNancy1 and Brion4 like this.
  14. #14  

    Default Re: New Tablet/Authentication Problem with Wifi

    Finally fixed!!
  15. #15  

    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by Eddy Taylor1 View Post
    Bring up your router settings by your computer, look at your wireless settings on your router, you will see a encryption key number.
    use this in your tablet as your password.
    I've been going back and forth with Samsung tech support all day trying to figure out why my tablet stopped connecting to my home wireless network. They even had me do a factory reset to try to fix it. And then, BOOM, I googled my problem and saw your solution. Entered the WEP key number and back in business!!!! Yea! Thanks!!!! (Very frustrating day)
  16. #16  

    Unhappy Re: New Tablet/Authentication Problem with Wifi

    Have been having this very same problem. I am trying to find this code and don't know where to look to find it on my pc computer. Help please!
  17. #17  

    Default Re: New Tablet/Authentication Problem with Wifi

    cant get internet to work on tablet do every thing
  18. #18  

    Default Re: New Tablet/Authentication Problem with Wifi

    Wow finally I got it by entering a pin from my phone into my router. Thanks guys.
  19. #19  

    Default Re: New Tablet/Authentication Problem with Wifi

    Look for the wireless network key located on a sticker usually on the underside of the modem, enter that combination of numbers and letters exactly,as the password.
  20. #20  
    Rukbat's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by quasemodo View Post
    Look for the wireless network key located on a sticker usually on the underside of the modem, enter that combination of numbers and letters exactly,as the password.
    That's if someone was smart enough to write it down and tape it to the router. Routers don't come with stickers with passwords on them, because the default password is in the manual, and one of the first things they tell you to do is change the password (and the SSID).
  21. #21  

    Default Re: New Tablet/Authentication Problem with Wifi

    what and where do i find this code at? ive been having this problem and im so ready to give up. ive tried all the rests forgets and every password i can think of. please help!
  22. #22  

    Default Re: New Tablet/Authentication Problem with Wifi

    That worked, thanks!!

    I had to use the shared passcode in the router details and not the wifi password.
  23. #23  

    Default Re: New Tablet/Authentication Problem with Wifi

    Hi!,
    I have a Samsung S3 SHV-E210S Android KitKat 4.4.4. and I am experiencing the same problems.
    When I type the Right passcode, it doesn't connect. I pressed forget and I putted the passcode in, It still didn't work.
    Thanks!
  24. #24  

    Default Re: New Tablet/Authentication Problem with Wifi

    this worked for my polaroid a5 running kitkat, thanks!

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