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  1. Thread Author  Thread Author    #1  
    p1emtangel's Avatar

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    Question New Tablet/Authentication Problem with Wifi

    hey yall,
    i'm a newbie, hoping to get some help...
    i bought my daughter a polaroid 8" S8 jelly bean tablet for Christmas. i want to have it all set up and ready to go when she opens it, but i can't connect to our wifi. it constantly says "authentication problem" and will occasionally flash "saved, secured with WPA/WPA2." i tried resetting the router, but maybe i didn't do that correctly. my laptop is connecting just fine. any help is greatly appreciated.
  2. #2  

    Default Re: New Tablet/Authentication Problem with Wifi

    Try forgetting the connection and then signing in again.
    Pat
    Nook Color - CM10.1 ( Jelly Bean 4.2.2) on eMMC
    Google Galaxy Nexus - stock Jelly Bean 4.3
    Galaxy Nexus 10 - stock KitKat 4.4.2
    Galaxy Nexus 7 (2nd Generation) - stock KitKat 4.4.2
    Chromecast
    Nexus 5 - stock KitKat 4.4.2
  3. #3  
    ajpri's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    Did you type the WiFi password in right?

    Posted via Android Central App on my Nexus 5 (4.4.2)
  4. Thread Author  Thread Author    #4  
    p1emtangel's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by patruns View Post
    Try forgetting the connection and then signing in again.
  5. #5  
    fxbg's Avatar

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    Default Re: New Tablet/Authentication Problem with Wifi

    We have the exact same problem (a frustrated daughter and an S8 that won't connect at home).
    It's not the tablet, apparently, because it will connect on a wireless network in other places.
    But at home - using a Verizon Fios router - it recognizes the router, the password is definitely correct ... have shut down both the tablet and the router and "forgotten" the router multiple times but still just get the "saved, secured" message after trying to connect.

    Super frustrated - anyone have any ideas?

    Thanks in advance (from me and my daughter) for any help.
  6. #6  

    Default Re: New Tablet/Authentication Problem with Wifi

    My new tablet won't let me in. It keeps saying authentication problem. It asked for the password, and I got that from my router, thinking that would do it, and it's still saying authentication problem. Any ideas? Thanks.
  7. #7  

    Default Re: New Tablet/Authentication Problem with Wifi

    Hello!

    We had this problem too - while it was trying to connect, I held down onto the connection name 'talktalk' and came up with two options (forget network and modify network) we selected modify network and typed in the password again (case sensitive) and it connected! Good luck!
  8. #8  

    Default Re: New Tablet/Authentication Problem with Wifi

    ours is a brand new nexus 7 and it is frustrating that I can't get onto it at all until the wifi is authenticated!! I tried the suggestion to hold down connection name
    but when I try that I do not get option "modify network" just "forget" or "cancel". I keep trying all suggestions - double checking that password is entered appropriately of course - but still no connection. Any suggestions appreciated
  9. #9  

    Default Re: New Tablet/Authentication Problem with Wifi

    Hi,

    I had the same problem. Googled and found your post. I also read on this board (somewhere) to forget the connection. Then connect again all while being sure to enter the password with the upper case letters.

    I'm not sure if this will help you, but I contacted Comcast Chat twice and then phone support and then finally googled. This simple change did it for me. Use the uppercase for the password.

    A~
  10. #10  

    Default Re: New Tablet/Authentication Problem with Wifi

    Quote Originally Posted by p1emtangel View Post
    hey yall,
    i'm a newbie, hoping to get some help...
    i bought my daughter a polaroid 8" S8 jelly bean tablet for Christmas. i want to have it all set up and ready to go when she opens it, but i can't connect to our wifi. it constantly says "authentication problem" and will occasionally flash "saved, secured with WPA/WPA2." i tried resetting the router, but maybe i didn't do that correctly. my laptop is connecting just fine. any help is greatly appreciated.

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