Hello Community,
I hope this message finds you well. I am reaching out here as I am facing a persistent WiFi connectivity issue with my OnePlus 5T that has been ongoing for the past two weeks. I have tried various troubleshooting steps, but unfortunately, the problem persists. I'm not very well-versed in technical matters, so I thought I'd seek some advice from fellow users who might have encountered a similar situation. I tried emailing the support team, but the limitation of 500 characters left me no other choice.
The Issue: My OnePlus 5T is having trouble obtaining an IP address from my 2.4GHz router. The Wi-Fi is often displayed as 'disabled' under the Wi-Fi settings, and when I attempt to connect, it goes through the stages of "connecting," "authenticating," and obtaining an IP address." While occasionally it connects, more often than not, it fails to establish a stable connection. I've even resorted to using Airplane mode with Wi-Fi enabled to get intermittent connectivity, but this is also unreliable.
Troubleshooting Steps Taken: I have tried various troubleshooting steps, including:
I would greatly appreciate any suggestions, solutions, or insights from the community that might help me address this issue. If anyone has experienced a similar problem or knows of a potential workaround, please share your insights.
Thank you in advance for your time and assistance. I look forward to your responses.
I hope this message finds you well. I am reaching out here as I am facing a persistent WiFi connectivity issue with my OnePlus 5T that has been ongoing for the past two weeks. I have tried various troubleshooting steps, but unfortunately, the problem persists. I'm not very well-versed in technical matters, so I thought I'd seek some advice from fellow users who might have encountered a similar situation. I tried emailing the support team, but the limitation of 500 characters left me no other choice.
The Issue: My OnePlus 5T is having trouble obtaining an IP address from my 2.4GHz router. The Wi-Fi is often displayed as 'disabled' under the Wi-Fi settings, and when I attempt to connect, it goes through the stages of "connecting," "authenticating," and obtaining an IP address." While occasionally it connects, more often than not, it fails to establish a stable connection. I've even resorted to using Airplane mode with Wi-Fi enabled to get intermittent connectivity, but this is also unreliable.
Troubleshooting Steps Taken: I have tried various troubleshooting steps, including:
- Disabling the automatic Wi-Fi switcher that enables simultaneous cellular and Wi-Fi usage.
- Ensuring that my SIM cards are disabled or physically removed from the device.
- Clearing the cache from the recovery mode.
- Resetting all network settings.
- Forgetting and reconnecting to the Wi-Fi network.
- Rebooting the phone with the default settings.
- Using the 1.1.1.1 app by Cloudflare, which sometimes provides temporary relief.
- I have two routers in my setup, and both exhibit the same behavior with my OnePlus 5T.
- Other devices in my household are functioning normally with the Wi-Fi networks.
- I have tried various physical adjustments like cleaning the antenna band and using the phone without a case, to no avail.
I would greatly appreciate any suggestions, solutions, or insights from the community that might help me address this issue. If anyone has experienced a similar problem or knows of a potential workaround, please share your insights.
Thank you in advance for your time and assistance. I look forward to your responses.
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