Downloading pictures

[AC Question]

Hello

Most times when I want to download pictures through USB cable to my Windows 7 laptop , I get the message "no file found" (in french : "aucun fichier trouvé". Can you help please.

 

[anon8380037]

Hello. Are these photos taken with the camera? Is your computer seeing the individual files in the DCIM folder of the device or SD card storage? How are you downloading them?

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