Messenger Is not working

[AC Question]

Hello,

I am trying to send messages to my friends on Google+ Messenger, but when i try to message anyone its show its retry/ delete.

I don't know why i am facing this problem, Please help me out of this problem

Thanking You
Jordan

 

[UJ95x]

Welcome to AC
Which device are you using? Are you able to connect to the internet and send normal messages otherwise?

 

[Anmol Andore]

Yes, internet is working fine, and im using Mircomax a35

 

[UJ95x]

Can you connect to Google Play? If it's just Google+ messaging, you might just not be connecting to Google Service properly.

 

[Anmol Andore]

Yes, i already connected to google play, but still not working.

 

[UJ95x]

Yes, i already connected to google play, but still not working.

Are you sure your friend is connected to Google + messenger?

 

[Anmol Andore]

Yes,

 

[Anmol Andore]

What should i do now? I tried to send messages to other Friends but still showing the same Error Retry/ Delete

 

[UJ95x]

Yes,

OK. I'd try removing the Google account and re-adding it. Sometimes it's a bug with connecting to Google services.

 

[Anmol Andore]

Okay Let me try this.

 

[Anmol Andore]

Im done trying but not working

 

[UJ95x]

Im done trying but not working

Are they able to send messages to you?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[Anmol Andore]

Nope

 

[UJ95x]

Nope

Hmm. Are you able to send messages to anyone other than that friend?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[Anmol Andore]

Nope its showing retry/delete

 

[UJ95x]

Nope its showing retry/delete

OK. Just making sure...is this Google + messaging or Google Hangouts?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[Anmol Andore]

Its Google + messaging

 

[B. Diddy]

Google+ Messenger was phased out in 8/2013, and changed to Hangouts. You might be having problems if you're stuck with this obsolete version of the app. Go to the Google Play Store and find Hangouts, and install it. It might actually have an Update button, since it may identify Google+ Messenger.