Slow download galaxy s4

A

AC Question

Hi there,
My sons phone was having a 'no sim card' error
so we tried to put the phone into recovery mode
obviously we didnt do the buttons right and it is now in download mode with the green android man
and says not to turn off.
How long does this take it has now been 18 hours?
I am getting the feeling it is not downloading and maybe stuck, can we turn if off and try the recovery mode again?
Thanks for your help
 

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