1. maryjns's Avatar
    Hi there,
    I received a low battery notification on my galaxy note 3 and a few minutes after that the smartphone was shut down but with a blue LED blanking and the back button and menu button is on!
    I connected it to charger but there was no reaction !
    I tried to restart it but it failed!
    can anyone help me ???
    09-11-2014 01:34 AM
  2. Almeuit's Avatar
    I would try another charger to see if this helps ... If not try a battery pull (removing the battery for 30 seconds) and then try turning it back on.
    09-11-2014 04:19 PM

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