why doesn't my Google maps work when I'm not near wi-fi

[AC Question]

What setting can I have incorrect as Google maps never works when I need it?

 

[B. Diddy]

Welcome to Android Central! What device do you have? Does it have a mobile data connection, or are you relying on wi-fi only? In order to use Google Maps without a web connection, you have to select an area to save for offline viewing: https://support.google.com/gmm/answer/3273567?hl=en