1. AC Question's Avatar
    It showed me some update requirement, after the update finished, it is not turned on and is stuck on Samsung logo while a blue light on top keeps flashing. Plzzzzz help
    04-23-2015 05:28 AM
  2. belodion's Avatar
    Welcome to Android Central.

    Power Off the phone, then see if you can boot into Recovery. If so, you might as well wipe the Cache Partition, good practice after an update.
    Get back to us if that doesn't help.

    If you're not sure about how to get into Recovery, and the Cache Partition wipe, this explains:
    https://support.t-mobile.com/docs/DOC-6205

    Note: Do not Master Reset your phone, although that is also described there.

    Posted via the Android Central App
    Samaaneh S likes this.
    04-23-2015 07:32 AM
  3. Samaaneh S's Avatar
    Dear Friend
    Thanks for the reply, but please note that:
    1- it is not switched off unless I remove the battery.
    2- I already tried wiping cache partition, but my phone still has the same problem i.e. it freezes on Samsung Logo and doesnt show me my screen.
    Please help.
    04-23-2015 10:10 AM
  4. Samaaneh S's Avatar
    Dear Friend
    Thanks for the reply, but please note that:
    1- it is not switched off unless I remove the battery.
    2- I already tried wiping cache partition, but my phone still has the same problem i.e. it freezes on Samsung Logo and doesnt show me my screen.
    Please help.
    04-23-2015 10:19 AM
  5. Samaaneh S's Avatar
    I waited for replies, but since I received none, I did the factory setting, but it still has the same problem.
    04-23-2015 11:01 AM
  6. belodion's Avatar
    I'll pass this on to others who may be able to suggest something.

    Posted via the Android Central App
    04-23-2015 12:15 PM
  7. Golfdriver97's Avatar
    Welcome to the forums. Since a cache wipe did not work, I think your next step should be to do a factory reset.

    From an AOSP M8
    belodion likes this.
    04-23-2015 12:29 PM
  8. LeoRex's Avatar
    If you ran through a factory reset and you are getting stuck at the boot screen, I would say that whatever update you got corrupted your system software somehow... unfortunately, no matter how many factory resets you run through, that won't clear (factory resets only reset user data, not system).

    Your best chance here is to reload the factory image using a computer to assist. Good news/Bad news... the factory images for the SIII are readily available here (Samsung-updates.com) but the SIII had several different model varients based on location and carrier. So you will have to hunt down the RIGHT image before you start anything.

    There are a bunch of guides on how to do this... but CNET, of all places, has one that isn't half bad. You can find that here

    So start there. If you run into problems, the SIII forums here will be a good place to follow up.
    Golfdriver97 and belodion like this.
    04-23-2015 12:38 PM
  9. B. Diddy's Avatar
    Rewinding a bit here--you said your phone told you of an update requirement. Do you remember what the update was? Was it an official update from Samsung, Google, or the carrier?
    Golfdriver97 likes this.
    04-23-2015 01:54 PM

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