Re: why am i being charger for something thats not my fault?
The fault is with the industry, not with Samsung. At one time there were about 62 different chargers you needed to be able to charge any phone that came into a shop (and about 50 different connectors just to connect the phone to a computer). When the industry decided to all use a single connector, they chose one of the flimsiest (read: cheapest) ones available. Not being rough with the phone and being very gentle with it are different, and a microUSB connector has to be handled like a newborn infant. If the phone is still under warranty, I'd try to get them to cover it as a bad wave solder during manufacture. If you can't, call back and talk to a different supervisor. It's worth at least a few calls. (I've had out-of-warranty phones replaced under warranty by calling back a few times, until I got someone who was feeling generous that day. There will be a record of your previous calls. Just tell each person that you don't think it's right that you should have to pay for what's almost certainly a manufacturing defect.)