transferring files

[jacobi thornton]

I have the note 5. I'm trying to move a movie and some songs from the note 5 to my computer. but for some odd reason I can't get it to drag from phone to my computer any suggestions?

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Are you connecting via USB? Does the phone show up in Windows Explorer on your computer?