Help me to fix about that please

[Zierull Nroll]

I am using Android 4.2.1 - Jelly bean - It automatically somehow has installed monkey test and time service. and after repetitive un-installation, it again gets automatically installed and now it is popping other msgs like- 1. unfortunately pro has stopped, 2. unfortunately measure has stopped,3. unfortunately adobe has stopped !! i am fed-up of such msgs.. and automatically a few programs are starting to run n due to this, my phone is getting hanged or heating up.
I have tried every antivirus but all in vain !! I have many a personal data which cannot be compromised at all. PLEASE HELP Javier !!

 

[Javier P]

Hi Zierull, welcome as a new member!

Have you already tried all the possible fixes in this thread and in the links included?

http://forums.androidcentral.com/showthread.php?t=588874

Some people managed to remove those apps completely but for others even a factory reset didn't work.

Which device do you have? If nothing works you'll need to flash your ROM back.