How do i get photos from cell onto laptop kies doestent work.

[AC Question]

I have a galaxy S4 mini. And galaxy S6
.when i use Kise it cant find the device . Using Kis it sholuld find it but it doesent. So how do i yranssfer my photographs from device to laptop

 

[Kelly Kearns]

I have a galaxy S4 mini. And galaxy S6
.when i use Kise it cant find the device . Using Kis it sholuld find it but it doesent. So how do i yranssfer my photographs from device to laptop

Welcome to the forums!

I would use Smart Switch by Samsung. You can download it to your computer from Samsung.