How can I restore several apps that have mysteriously disappeared from my HTC one mini?

[AC Question]

After an att update, the htc one mini camera app, gallery, and text message app disappeared. Talked to an HTC technician to help me find them, but they are nowhere on the phone. Since then I have also lost the ability to turn on bluetooth, the weather app, and some options on my music player as well. It was recommended that I do a factory reset. Is this accurate?

 

[the tall guy]

Hi, yes the info you were provided with is accurate. If you have lost so many things then a factory reset will suffice.