1. AC Question's Avatar
    Hello,

    We have here 3 samsung devices and all experience the same mistery.
    The devices are:
    Samsung tab S 10.5 with android system 5.0.2 and email 4.4.2.0300
    Samsung tab 4 8.0 with android system 4.4.2 and email 4.4.2.0300
    and a Samsung core prime phone with android system 5.1.1 and email 5.0.0.0200

    All have the same problem that the emails dissapear after some time.
    I can also not force to fetch mails (by swiping up).
    The systems tells me that there are x/y mails, but none are fetched.

    Bertus
    03-08-2016 01:02 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which email provider are you using? If you're using the provider's POP3 server, change to their IMAP server, which will probably solve the problem. Read more about the difference here: IMAP vs POP3
    03-08-2016 02:39 PM

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