(Virgin Mobile Galaxy S5) can't preview ringtones

A

AC Question

Since the 6.0.1 update was pushed down, first my ringtone was reset, apparently randomly, to one other than the one I was using. Then, when I went to reset it, I found that I can no longer preview the ringtones. When I tap the preview icon next to the name, it immediately returns to the "Settings|Sounds and Notifications" screen, with that ringtone selected, and without first previewing it. Not what I want or need.

I have tried powering down—no joy. Any thoughts?
 

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