The phone is locked, the touch screen is not working. I can't get the phone to do anything!

[AC Question]

I cannot unlock my phone, It did not fall in water so I know that is not the problem. The touch screen is not responding period. I can't pull anything down to turn off the lock screen. It turns on to the lock scree and that's all. I did get a message that my text message app is not responding. If that is the problem how do I Uninstall the app if the touch screen does not work. I'm not saying that's the problem, just making sure I don't leave anything out so that I can get the best solution.

 

[anon(632115)]

Not much you can do about hardware failure other than take it to a repair shop