Lens Blur not working with Google Camera on Razr Maxx HD

[Hunter Wilson]

I recently upgraded to Kitkat and download the new Google Camera, but Lens Blur is not working. It will start to process, then stop.

 

[B. Diddy]

Welcome to Android Central! Where does it stop? During the image processing, or the actual shot-taking, where you have to move the camera upwards?

 

[Hunter Wilson]

During the image processing. I am able to take the picture then move the camera up for the second picture (and the check mark). Processing gets about 25% done then just stops. No blur effect or option to change the blur effect.

 

[B. Diddy]

Have you tried the usual troubleshooting steps? That is to say:

1. Reboot phone.
2. Go to Settings>Apps, select Camera, and Clear Cache and Clear Data.
3. Wipe the system cache partition: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/93162/p/30,6720,8579

 

[Hunter Wilson]

I tried all those steps. I even did a factory data reset. Same results.

 

[B. Diddy]

Have you given feedback to Google from the Camera menu? I wonder if it's device specific.

Posted via Android Central App.
Please excuse any typos or autocorrect derps.

 

[Hunter Wilson]

Yeah, I left a review and emailed them feedback. I am curious if this is device specific but I can't seem to find any other Razr Maxx HD users who will respond.

 

[heavyvino]

I tried it on mine seemed to work just fine. Will try to remember to test it a couple of times today.

Posted from behind a slab of bacon.

 

[Hunter Wilson]

Envious of you heavyvino, it was a feature I was looking forward to having with 4.4.2. I managed to find another Maxx HD user on G+ who was experiencing the same issues. Not sure what the problem is.

 

[heavyvino]

Wish I had an answer, but I have been fortunate and have had no problems that couldn't be fixed with a partition wipe.

Posted from behind a slab of bacon.

 

[donnmcg]

Hi I can't help, but I'm am experiencing the exact same thing. processing stops at about 25%
I have at moto g stock 4.4 rom and it works fine there, but on my LG with Mokee rom 4.4 it fails the same. don't know why.

 

[Hunter Wilson]

Thanks donnmcg, thanks, sounds like it's a bug. Hopefully it will get fixed in a future update.

 

[guitarhead2000]

It's not working on my Sprint Galaxy S3 either... sent feedback to Google and have been scouring forums for a fix... hope an update will fix. I really want to try it out.

 

[NoahForeman]

I have the same problem on my Razr M which has the same internals as the HD. Looking at the Play Store description for the camera though, it says that lens blur needs 1 gig of ram in order to work. I'm pretty sure our devices only have 768mb.