Facebook Messenger - Unable to save photos

[cmoyers]

I've recently made the switch from an iPhone 5 to a Samsung Galaxy s5. I love the phone, but I've also ran into a problem. So here I am to pick the brains of all you knowledgeable people.

I use Facebook messenger on a regular basis to keep in contact with friends and family. We often trade pictures and I do save some of them that are sent to me. However, when I press the save image button in the chat, it doesn't save it anywhere in my gallery. Where are they going and how do I get them? Also, I have no option to save previously shared photos when I open the list of them.

I talked to my friend who has the same phone and he has an album that contains the messenger pictures and even updates when he's sent new ones. I asked him how he set it up and he said it did automatically. My instagram app did this for me and keeps a folder of ones I post, so I'm thinking it's possible for Facebook messenger to do the same.

Any help would be appreciated on this, as I've found nothing online to remedy the problem. Thanks so much in advance.

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[cmoyers]

Anyone have any ideas or theories?

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[Rukbat]

when I press the save image button in the chat, it doesn't save it anywhere in my gallery.

Gallery is an app, not a place. It shows all the pictures that are in the media database, which is created by Media Scanner every time you start the phone (or restart it) or there's a change in the media files on the phone. Try restarting the phone. If that doesn't make Gallery show the pictures, they're probably not being saved. That's a totally different issue.

friend who has the same phone and he has an album that contains the messenger pictures

An "album" is a folder somewhere in your storage. Gallery arranges all pictures in the same folder into "an album" - it's an artifact created by the app. The folder is real, though. Use a file manager app to look for a folder that sounds as if it could be Facebook chat pictures. Make sure there's no file in there named .nomedia - that would stop Media Scanner from listing the pages in that folder.

 

[Jon Stapel]

Sorry to revive an old thread.......
I am trying to save photos from Messenger on my LG G3. It seems that if I try to save a photo that was shared recently (within the past month say) they save with no problem. Photos shared longer than that either don't open or take me back to the chat. Is there some sort of time frame where you are limited to saving pics? Thank you for any help.