Will downloading an app clear credentials?

[Autumn Osborne]

clearing credentionals

I just got this phone which is a Lg Power l22c! I have put a passcode on it and now it won't let turn it off! I have done some research! Some say if you have a app downloaded (i forgot the name) but some say clear all creditionals! If I do clear them will this take my $45 minute card off my phone?

 

[B. Diddy]

Re: clearing credentionals

Welcome to Android Central! Do you mean that you set up a screen lock with a password or PIN? It won't let you turn it off, or do you mean it won't let you turn it on (i.e., it won't accept your password)?

 

[Autumn Osborne]

It won't let me turn it off my password

 

[Autumn Osborne]

I am also very new to this type of phone lol

 

[B. Diddy]

Go to Settings>Security>Screen Lock, enter your current password, then select a new method (or just Slide or None).

 

[Autumn Osborne]

It wont let me select none or slides

 

[B. Diddy]

Did you encrypt the phone?

 

[Autumn Osborne]

No i didnt

 

[B. Diddy]

Then the main thing to try is Clear Credentials, but I'm not sure if that does anything to your calling card credit.

 

[Autumn Osborne]

I was afraid it will take it cars off it I may wait until my time runs out to clear them

 

[rcunningham]

Re: clearing credentionals

Your issue is that the device manager is selected as a device administration thing. You need to go to the settings then security then phone admins then uncheck Android device manager.

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