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Charter Internet "Outage" (I resolved by changing DNS server address)
if anyone using Charter as their ISP is experiencing an "outage", fwiw i was able to reestablish connectivity by changing the DNS server address on my router.
click here for instructions re: using Google Public DNS
click here for instructions re: using OpenDNS
note: changing the DNS server address on my pc did nothing; i had to change it on the router, then restart the router (unplugged the router; then plugged it back in). i also flushed the DNS cache on my pc (click here for the how to).
hope this helps, and sorry if it doesn't...being without the internet sucks.