Goodnight Sweet Prince...

DrewCSchultz

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IMG00014-20100524-1020.jpg


Posted from my BlackBerry Storm at forum.androidcentral.com

*Sigh*
 

DrewCSchultz

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holy sheeet. A fall or??

Yea it was a fall. I had a few too many at the Montelle Winery and got careless. I can only blame myself.

My girlfriend said she's never seen me so sad than in the moments after this happened. I didn't say a word, I just put my head onthe table.
 

DrewCSchultz

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Yea its funny actually, the entire screen is completely responsive. I can type even in landscape which is where the majority if the damage is.

So when I originally talked to T-Mobile to activate my account, the Guy I talked to told me I couldn't have insurance because I got the phone from Google. Stupidly, I didn't check with you guys to see if that was true or not.

So when I talked to Google, they told me T-Mobile DOES offer insurance and I about lost my mind. They also pit me through to HTC who said it would cost anywhere from $115-250 to fix. I called T-Mobile, told them what happened, and they were really cool about the whole thing. Thy said they were sorry I was given incorrect info, and that they would cover the difference between the price to fix and what the normal deductible would be. They actually credited my account $120.00. I did want to share that with you guys because I thought T-Mobile conducted themselves very well after I was given false information.
 

88 FLUX

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Yea its funny actually, the entire screen is completely responsive. I can type even in landscape which is where the majority if the damage is.

So when I originally talked to T-Mobile to activate my account, the Guy I talked to told me I couldn't have insurance because I got the phone from Google. Stupidly, I didn't check with you guys to see if that was true or not.

So when I talked to Google, they told me T-Mobile DOES offer insurance and I about lost my mind. They also pit me through to HTC who said it would cost anywhere from $115-250 to fix. I called T-Mobile, told them what happened, and they were really cool about the whole thing. Thy said they were sorry I was given incorrect info, and that they would cover the difference between the price to fix and what the normal deductible would be. They actually credited my account $120.00. I did want to share that with you guys because I thought T-Mobile conducted themselves very well after I was given false information.

That is awesome. Glad to hear. And kudos to T-Mobile for being so courteous.
 

Jerry Hildenbrand

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Oct 11, 2009
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Yea its funny actually, the entire screen is completely responsive. I can type even in landscape which is where the majority if the damage is.

So when I originally talked to T-Mobile to activate my account, the Guy I talked to told me I couldn't have insurance because I got the phone from Google. Stupidly, I didn't check with you guys to see if that was true or not.

So when I talked to Google, they told me T-Mobile DOES offer insurance and I about lost my mind. They also pit me through to HTC who said it would cost anywhere from $115-250 to fix. I called T-Mobile, told them what happened, and they were really cool about the whole thing. Thy said they were sorry I was given incorrect info, and that they would cover the difference between the price to fix and what the normal deductible would be. They actually credited my account $120.00. I did want to share that with you guys because I thought T-Mobile conducted themselves very well after I was given false information.

Great news!

And thanks for sharing it with us.
 

maxiang

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Wow! TMO does have pretty good CS...makes me wish they had better coverage for me :D
Glad they're helping you get back up and rolling!