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  • 2 Post By Mr Spock
  1. Thread Author  Thread Author    #1  

    Default Can't get past the WiFi setup screen

    I bought my first tablet two days ago, a used Nexus 10 with 32GB. The guy I bought it from did a factory reset just before handing it to me. So I took it home and started to set it up, not being sure what to expect.

    The first screen asked for my country, but the second screen was to setup the WiFi. It found the all the AP's broadcasting in my area but I had to add mine manually ("+ other networks" at the screen bottom) since I don't broadcast my SSID. It responded to my manual entry by saying "saved" just below my AP's name in the list of all found APs and showed a good signal strength. All seems good so far. But now what? There is no next or continue button. I tried swiping and touching everything thinking maybe there is a hidden button. Nothing. I'm stuck on the WiFi setup screen and can't seem to proceed.

    Any help is appreciated.
  2. #2  

    Default Re: Can't get past the WiFi setup screen

    Log into the router from your computer and see if the device shows as connected. Check Mac filtering etc.

    A quick fix might be to factory reset your device, temporarily have your router broadcast an ID until after you get the N10 up and running
    I think your skills are improving.
    Moto X
    Nexus10 2012
    2 Nexus 7 2013s [My Children's]
  3. Thread Author  Thread Author    #3  

    Default Re: Can't get past the WiFi setup screen

    You were close. Turns out the setup will not continue unless you have wifi access. No wifi access means you can't setup your tablet (unless there is some secret process I don't know about). This is not written anywhere I could find, and certainly not stated anywhere on the screen during this setup process. A friend of mine found it on a google search on Nexus 7s.

    One thing I did not mention previously is that my AP grants connections based on listed MAC addresses. However the tablet's MAC address is not listed or written anywhere like it is on laptops. You have to get to the settings to get the MAC, but you can't access that yet; a classic catch-22. It would have been nice if they gave the mac address on the wifi setup screen and noted that a wifi connection is required to continue (Google are you listening?).

    So I had to go into the AP's setup, note the MAC address of all devices having or attempting connections (they are listed), figure out which one is for the tablet (process of elimination), then add this MAC address to the Accept list. Once I did this the tablet immediately progressed to the next setup screen all on it's own.

    Hope this helps others who get stuck here.
    PlanetPluto7 and pmjhd17 like this.
  4. #4  

    Default Re: Can't get past the WiFi setup screen

    Yup, I was surprised at that as well - they need a "display MAC address" button during that set up!
  5. #5  

    Default Re: Can't get past the WiFi setup screen

    Or you could just disable MAC filtering during the setup, then turn it back on later...that's what I always do.
  6. Thread Author  Thread Author    #6  

    Default Re: Can't get past the WiFi setup screen

    Quote Originally Posted by paintdrinkingpete View Post
    Or you could just disable MAC filtering during the setup, then turn it back on later...that's what I always do.
    Yep, that works too. I just did not want to let my pants down for even a moment .
  7. #7  

    Default Re: Can't get past the WiFi setup screen

    That also what I did, but certainly this should not have to be done - even my TV can show me it's MAC! (When needed.)
  8. #8  

    Default Re: Can't get past the WiFi setup screen

    Quote Originally Posted by Mr Spock View Post
    Yep, that works too. I just did not want to let my pants down for even a moment .
    Ha! you've already got SSID broadcast turned off, and I assume you have encryption enabled... highly doubt a few minutes of mac filtering being off is that big a risk!

    I picture you in your house setting up the tab, and the minute you disable mac filter, we hear your neighbor in the distance shout, "woo hoo! your network is mine now, Spock!"

    Sent from my Nexus 10 using Tapatalk HD
  9. Thread Author  Thread Author    #9  

    Default Re: Can't get past the WiFi setup screen

    Quote Originally Posted by paintdrinkingpete View Post
    I picture you in your house setting up the tab, and the minute you disable mac filter, we hear your neighbor in the distance shout, "woo hoo! your network is mine now, Spock!"
    I have diabolical neighbors
  10. #10  

    Default Re: Can't get past the WiFi setup screen

    For some reason I thought My MAC Address was on the box, I'll have to check again.
    I think your skills are improving.
    Moto X
    Nexus10 2012
    2 Nexus 7 2013s [My Children's]
  11. #11  

    Default Re: Can't get past the WiFi setup screen

    Quote Originally Posted by Devlyn16 View Post
    For some reason I thought My MAC Address was on the box, I'll have to check again.
    It's not on the box, at least from Play.
  12. #12  

    Default Re: Can't get past the WiFi setup screen

    it has been a busy week I havnt had time to check. Thanks! Now I dont need to. I still swear i've seen the MAC address somewhere else. Hmmmm?
    I think your skills are improving.
    Moto X
    Nexus10 2012
    2 Nexus 7 2013s [My Children's]
  13. #13  

    Default Re: Can't get past the WiFi setup screen

    :-) I know, I felt the same way (HAS to be on the box....) I'm guessing Google thought the same and that it's more of an oversight than intentional.

    Did anyone look under the back removable part that holds the screen protector? Just thought of that...
  14. #14  

    Default Re: Can't get past the WiFi setup screen

    I just popped off my N10 book cover and only saw battery info displayed there.

    I wonder if the shrink wrap covering the box had a label with the info printed on it. Mine came preloaded so I can't recall if there was shrink wrap.
    I think your skills are improving.
    Moto X
    Nexus10 2012
    2 Nexus 7 2013s [My Children's]
  15. #15  

    Default Re: Can't get past the WiFi setup screen

    Quote Originally Posted by Devlyn16 View Post
    I just popped off my N10 book cover and only saw battery info displayed there.

    I wonder if the shrink wrap covering the box had a label with the info printed on it. Mine came preloaded so I can't recall if there was shrink wrap.
    Man, they missed an opportunity there.

    I've gotten two units, due to one RMA, both sealed but not there either :-)
  16. #16  

    Default Re: Can't get past the WiFi setup screen

    I had the same issue and added the MAC address. Does this mean every Panera Bread I walk into (Starbucks, etc.), I need to ask them to add me? Obviously, no. So, does it connect to other hot spots OK?

    Tom
  17. #17  

    Default Re: Can't get past the WiFi setup screen

    It's under advanced settings. Tap Wifi then tap three bullet con in the top right hand corner. Tap advanced. It should be 2nd to last on the drop down list that displays.

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