1. gone down south's Avatar
    Anyone else have their cc company reject their order?

    I finally got an order to go through, panicked when I saw TWO units on the order , then got an email that my cc (US Air Mastercard) had been declined.
    Managed to get another credit card into Wallet and lucked into 1 8GB unit about 15 minutes later.

    A full hour or so later my wife got a call from Mastercard asking about possible fraudulent charges. By then it was a moot point, of course.
    11-13-2012 01:33 PM
  2. squadz's Avatar
    You've had your card charged already? Still waiting to see mine. Anyone else get charged yet?
    11-13-2012 01:45 PM
  3. nickacs's Avatar
    Yup, I selected the 16GB and put it on my Debit card, but like most people, never got all the way through to know it went through?! Got those annoying 'Technical Difficulty' pop ups. Tried like 5 times and then I got an email from BOA & Google at the same time. BOA said they detect "irregular" activities on the charge and Google's email said the charge was pending. I immediately called BOA and "approved" the charges.
    I bet a lot of credit card institutions did this today to people!? Weird though, because I've ordered a lot of things via Google Playstore and never got dinged. But never for > $300 order though.
    11-13-2012 01:47 PM
  4. gone down south's Avatar
    You've had your card charged already? Still waiting to see mine. Anyone else get charged yet?
    Start your own damn thread!
    11-13-2012 01:48 PM
  5. nickacs's Avatar
    You've had your card charged already? Still waiting to see mine. Anyone else get charged yet?
    My CC and debit cards both just say "pending". They will be temporary pre-auths today and overnight tonight should settle. So check your statements tomorrow morning! LOL
    11-13-2012 01:48 PM
  6. Eric Mazariegos's Avatar
    Yeah I'm with Chase and I tried twice to charge the card on Google Wallet, both times unsuccessfully. Here's my order history

    Thanks for updating your payment information!
    Your order will be charged and shipped by Google Inc..
    Nov 13
    Google Inc. received your order.
    Nov 13
    You successfully updated your payment for this order to VISA xxx.
    Nov 13
    An attempt to charge $393.53 to VISA xxx failed. You must update your payment information within 7 days or your order will be cancelled.
    Nov 13
    You successfully updated your payment for this order to VISA xxx.
    Nov 13
    An attempt to charge $393.53 to VISA xxx failed. You must update your payment information within 7 days or your order will be cancelled.
    Nov 13
    You placed an order with Google Inc. on Nov 13. Google Wallet sent a copy of this receipt to


    As you can see it failed twice. I got an email from Chase warning me of the fraud possibility. The email had a link to "accept all charges" and when I clicked it, it took me to a web page that said something along the lines of "Thank you for confirming these charges blah blah blah no more action is needed by you blah blah blah." A while later my card was charged, but pending, and then an hour after that the charge went through on the card. But for some reason, my Wallet transactions page lists the Nexus4 as "pending". Guessing this means that my order went through and now I just have to wait,
    11-13-2012 01:50 PM
  7. slowman's Avatar
    LOL YUP! Sure did get fraud notice email and 2 phone calls. I changed to a different card after attempting to buy the phone twice with the one that was declined. Using my debit card it worked the first time. The money has all ready been withdrawn from my checking account. My CC company called me and got it all taken care of too for the one that was declined at first.
    11-13-2012 01:52 PM
  8. slowman's Avatar
    Thanks for updating your payment information!
    Your order will be charged and shipped by Google Inc..
    Nov 13
    Google Inc. received your order.
    Nov 13
    You successfully updated your payment for this order to VISA xxx.
    Nov 13
    An attempt to charge $393.53 to VISA xxx failed. You must update your payment information within 7 days or your order will be cancelled.
    Nov 13
    You successfully updated your payment for this order to VISA xxx.
    Nov 13
    An attempt to charge $393.53 to VISA xxx failed. You must update your payment information within 7 days or your order will be cancelled.
    Nov 13
    You placed an order with Google Inc. on Nov 13. Google Wallet sent a copy of this receipt to


    As you can see it failed twice.
    Pretty much exactly what mine looks like lol.
    11-13-2012 01:53 PM
  9. Eric Mazariegos's Avatar
    Pretty much exactly what mine looks like lol.
    Let's hope we get our shiny new Nexuses (Nexi?) soon!!!!!
    11-13-2012 01:56 PM
  10. jpprice's Avatar
    Mine didn't get declined, but they did call me wondering what I was doing. I accidently bought 5 phones and got 5 confirmation emails because it kept wigging out when I tried to purchase. I had like 5 pending charges on my CC and had to cancel 4 of them. What a complete mess this launch was.
    nickacs likes this.
    11-13-2012 02:01 PM
  11. batman124617's Avatar
    My order got stopped due to suspected fraud and then while I was trying to figure out if it was BOA that stopped the payment, Google cancelled my order. Turns out BOA did decline the charge because they thought it was fraud and Google said I have to wait for the next round because they sold out while I was figuring out my credit card problems. This, after they send me a transaction receipt saying I have seven days to fix my credit card info or else my order will be cancelled. Thanks for holding my order Google!
    11-14-2012 02:05 AM

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