Error [DF-PFA-02]

rolefourlife

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May 20, 2011
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Hello all,

I just got my Nexus 4 today, have it up and running with Straight Talk (AT&T), still totally stock on 4.2.2.
Play Store app is on version 3.10.14

Trying to open up the Play Store but I'm getting this error...
"Error retrieving information from server. [DF-PFA-02]"

Any clues on why this might be happening or how I might solve it and get back to the normal Play Store home screen?
Haven't found anything on the forums or much anywhere else online.

Other notes:
I've tried clearing the data, clearing the cache, uninstalling updates, rebooting the phone. Nothing seems to work so far.
Tried connecting on WiFi and on AT&T data.
I'm still able to do searches for apps and download them, as well as updating apps by clicking "my apps". If I'm looking at "Installed" and I click <My Apps, it also takes me back to the error message instead of the regular Play Store home.
Other Google apps seem to work just fine.

Much thanks guys.
 

mikefly562

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May 2, 2013
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I have the same issue on my Galaxy Note 2...just started yesterday night. I've tried data clearing, cache clearing, etc. I am still able to update my apps though and I can still search too. Hopefully it's an issue with Google and not my phone.
 

S-Doo-1965

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Feb 23, 2012
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I can click my favorites, search, ect. Looks like only the front page is hosed. The other Nexus 7 in the house rcved the new play store update last night. So I cleared the data and uninstalled the update, rebooted. And then.........still had the error. A small pox on you Google.
 

kcraiderz

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May 2, 2013
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Having the same issue on my galaxy s4 so cleared cache /reset no luck same issue it on 3.0....so I I have a solution for now download new Google play store 4.0.25 apk.file from droid life and it works now make sure in settings /security/unknown sources/ is check.good luck here's the link Download: Latest Google Play Store 4.0.27
 
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rolefourlife

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May 20, 2011
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I didn't get around to sideloading the most up to date version of the Play Store, but it must have updated on its own. The error is now gone and I have the normal homescreen of the app now.

So if you get this problem, maybe just wait a couple days and it will fix itself?